A. O. Smith Named Lowe's 2022 Vendor Partner of the Year


World’s Largest Manufacturer of Water Heaters Recognized by Lowe’s as This Year's 
Overall Outstanding Supplier in the Building Products Division

MILWAUKEE, Wis. – A. O. Smith, one of the world's leading providers of water heating and water treatment
solutions, has been named a Lowe’s 2022 Vendor Partner of the Year, becoming this year’s sole recipient of the
highest awarded recognition for the Building Products division. A 148-year-old family-founded company, A. O.
Smith was recognized with the prestigious award for its commitment to delivering quality products, innovation,
value and service to Lowe’s customers

“To be named Vendor Partner of the Year among the thousands of Lowe’s suppliers is a tremendous honor for the
entire A. O. Smith team,” said Eric Porter, vice president of retail sales for the North America Water Heating
division at A. O. Smith. “This award represents the culmination of our collective efforts over the past three years to
accomplish what few other manufacturers could – from mitigating supply chain issues from the very onset of the
pandemic, to constantly innovating with new product and in-store experiences to exceed customer expectations –
resulting in exceptional sales growth.”

This year’s award recognized A. O. Smith for driving double-digit sales growth in water heaters and water
treatment products at Lowe’s. A. O. Smith consistently met inventory targets and kept in-stock and fill-rate levels
at 98% or higher amid industry-wide supply chain challenges, while bringing innovative products to market with
new feature sets, rolling out industry-first product tiering based on feature and benefits rather than warranty,
along with completely redesigned packaging and product displays across the country in every U.S. Lowe’s store.
Additionally, Lowe’s also recognized A. O. Smith for supporting the retailer’s water heater installation business and
maintaining exceptional customer satisfaction ratings. On the water treatment side of the business, the company
launched the A. O. Smith Specialized Solutions SF&I program at Lowe’s in June 2020, at the height of the pandemic,
and grew the business. A. O. Smith Specialized Solutions is now in more than 1,000 locations and maintains the
highest “Likely to Recommend” score of all SF&I programs at Lowe’s.

Every year, we celebrate vendor partners who have gone above and beyond to serve Lowe's and our customers,"
said Bill Boltz, Lowe's executive vice president of merchandising. "The 2022 vendor partner winners have delivered
on their commitment to help us drive sales and exceed customer expectations, despite continued economic
pressures. We're grateful to work with an outstanding group of suppliers and look forward to continuing to grow
their business with us."

Since partnering in 1983, A. O. Smith's Johnson City, Tennessee, facility has been the primary water heater supplier
for Lowe's Home Improvement stores for nearly four decades. In 2017, A. O. Smith introduced its Signature Series®
Line of water heaters, available exclusively in Lowe’s stores and online at Lowes.com. The following year, A. O.
Smith became the primary supplier of residential water treatment solutions for all Lowe’s home improvement
stores in the United States.

“Receiving this award is a symbol of the strength between A. O. Smith’s deep-rooted partnership with Lowe’s, a
relationship that began nearly four decades ago,” added David Kulikowski, senior manager of retail sales for the 
North America Water Treatment division at A. O. Smith. “It represents our mutual commitment with Lowe’s to
ensure the partnership thrives well into the future, and also confirms that our core values are the solid foundation
on which we will continue to succeed.”

A. O. Smith brings a 148-year history of innovation and American manufacturing expertise to developing industry-
leading, high-efficiency water heating and water treatment products that are designed, engineered and assembled
in the United States. A. O. Smith’s water heating division is headquartered in Ashland City, Tennessee, home of the
world's largest water heater factory. With more than 15 manufacturing facilities in North America, the company’s
operations directly contribute nearly 5,000 jobs across its water heating and water treatment divisions

For the full list of Lowe’s 2022 Vendor Partners of the Year, visit Lowes.com. For additional information about A. O.
Smith water heating and water treatment solutions at Lowe’s, visit AOSmithatLowes.com.