Environmental, Social and Governance (ESG)

The A. O. Smith 2022 Environmental, Social and Governance Report documents the company’s ESG activities and performance over the past two years. This is the third ESG report released by the company in the last five years.

A. O. Smith has made significant strides in its commitment to ESG, including:

  • Progress toward our GHG emission reduction goal: 10% emissions intensity reduction by 2025
  • Preventing almost 500,000 metric tons of carbon emissions in 2021 through sales of our highly efficient water heaters and boilers
  • Achieving WAVE verification, a process developed by The Water Council and independently verified by SCS Global Services, as an initial step in creating a strategy to improve our water stewardship performance
  • Hiring ESG Director, Noelle Brigham, who joins A. O. Smith with 20+ years of sustainability experience in corporate environments
  • Donating over $1.6 million to 193 nonprofit community organizations in 2021 through the A. O. Smith Foundation and $1.5 million to provide access to clean drinking water to communities in need in partnership with Good360
  • Continuing to achieve our goal for employee development – 100% of full-time salaried employees have had a documented development plan for the past three years
  • Receiving our fourth consecutive Energy Star® Partner of the Year Award and second consecutive award for Sustained Excellence
  • Assisting policymakers in analyzing data using our proprietary tool that models energy usage, environmental impact and potential decarbonization proposals

Our ESG Scorecard (below) contains our most recent key performance indicators (KPIs), a comparison against our 2019 baseline and our progress towards our 2025 goals. Despite the challenges caused by the pandemic in 2020, we made progress in our green revenue as a percentage of sales, as well as single-use plastic bottle displacement driven by our water treatment sales.

2022 ESG Scorecard