
About Us
For more than 150 years, A. O. Smith has delivered innovative solutions to millions of consumers, business owners, property managers and professionals worldwide.
As a global leader, A. O. Smith prides itself on applying innovative technology and energy-efficient solutions to water technology products marketed worldwide. The company focuses heavily on new product development, global expansion, strategic acquisitions and partnerships to achieve this goal.
The company was founded in 1874 in Milwaukee, Wisconsin, where it is still headquartered today. A. O. Smith employs more than 12,700 individuals at operations in the United States, Canada, Mexico, China, India, the United Kingdom and the Netherlands. We also have sales and distribution in more than 60 countries around the world.
Global Operations

A. O. Smith Corporation World Headquarters
11270 West Park Place,
Suite 170
Milwaukee, WI 53224
Global Locations
North America
Appleton, Wisconsin - residential, commercial water treatment systems for North America, Europe and South America; water treatment system sales and distribution for local region
Ashland City, Tennessee - residential gas and electric water heaters for North America; headquarters for the North America Water Heating (NAWH) business unit
Austin, Texas - sales and marketing of water treatment products for North America
Charlotte, North Carolina - pump tanks and pressure tanks for North America
Ciudad Juárez, Chihuahua, Mexico - residential gas and electric water heaters and heat pump water heaters for North America
Cookeville, Tennessee - water heater components
El Paso, Texas – distribution center for residential gas and electric water heaters and heat pump water heaters for North America
Fergus, Ontario, Canada - distribution center for residential and commercial water heaters; headquarters for the NAWH Canadian business
Florence, Kentucky - porcelain enamel coatings and specialty glass
Franklin, Tennessee - water heater components
Groveport, Ohio - water treatment products for North America
Haltom City, Texas - water treatment system assembly and logistics for North America
Johnson City, Tennessee - residential and light commercial gas and electric water heaters for North America
Knoxville, Tennessee - steel cut sheets for residential and commercial water heaters
Las Vegas, Nevada – light assembly and distribution for local region
Lebanon, Tennessee - residential and commercial boilers, commercial water heaters and storage tanks for North America; Product Development Center for North America
McBee, South Carolina - commercial gas and electric water heaters and copper tube boilers for North America
Milwaukee, Wisconsin – global corporate headquarters and Corporate Technology Center
Montréal, Québec, Canada - commercial and residential electric, gas and oil-fired water heaters for Canada
Nashville, Tennessee – business and technology solutions, corporate financial department and global manufacturing operations
Ontario, California – assembly and shipment of water treatment equipment for North America
Phillipsburg, Kansas - synthetic zeolites designed for water treatment, air filtration, odor removal and other unique applications for North America and Europe
Pottstown, Pennsylvania – assembly and shipment of water treatment systems for North America
Rancho Cucamonga, California – distribution center for commercial and residential electric heat pumps for North America
Stratford, Ontario, Canada - pump tanks and pressure tanks for North America
Tucson, Arizona - water treatment system sales and distribution for Southwest U.S.
West Palm Beach, Florida - water treatment system sales and distribution for Southeast U.S. and South America
Europe & Middle East
Banbury, United Kingdom - boilers, water heaters, heat pumps, solar thermal and associated ancillary equipment for the United Kingdom and Ireland
Bourges, France - sales and service of commercial and residential gas and electric water heaters, storage and indirect tanks, heat pumps, solar thermal and associated ancillary equipment for France
Dubai, United Arab Emirates - wholesale and retail water heater and water purifier sales for Africa and the Middle East
Lyon, France – water treatment systems sales for southern Europe
Veldhoven, the Netherlands - commercial and residential gas and electric water heaters, solar water heaters and heat pumps, boilers, storage and indirect tanks for Europe and the Middle East
Asia & Pacific
Bengaluru, India - residential electric water heaters for India
Colombo, Sri Lanka – residential water treatment sales and distribution for Sri Lanka
Dhaka, Bangladesh – residential water treatment sales and distribution for Bangladesh
Ho Chi Minh City, Vietnam - residential water treatment sales and distribution for Vietnam
Hong Kong, SAR - Asian export business, Hong Kong business, strategic planning, business development and management services in Asia
Mumbai, India - research and development; residential water treatment sales and distribution for India
Nanjing, China - China corporate headquarters, Corporate Technology Center, reverse osmosis water purification and filtration products, residential and commercial gas and electric water heaters, and kitchen appliances for China