S. Melissa Scheppele, SVP & CIO


Melissa_Scheppele300Melissa Scheppele was named Senior Vice President and Chief Information Officer on August 22, 2020. She joined A. O. Smith as Senior Vice President in July 2020. She leads the Business & Technology Solutions (BTS) group, which works with each of the Company’s business units to identify and deploy the information technology solutions to achieve the company’s strategic objectives.

Prior to joining A. O. Smith, Melissa served as vice president and chief information officer at Triumph Group, a global aerospace and defense business from May 2016-2020. Before that, Melissa served as vice president and chief information officer at Ascend Performance Materials, a global specialty chemical manufacturer from 2013 to May 2016. She has also held management positions at CIO By Request, Cooper Industries, Tyson Foods and Nestlé USA.

In 2022, Melissa was a finalist in the Tennessee CIO ORBIE Award for Global CIO of the Year and is a member of the Society for Information Management (SIM), Manufacturers Alliance and TennesseeCIO.

Melissa earned a BA in public administration and political science from California State University, Fullerton.