.jpg "AO-Smith-iComm Product")
Ashland City, Tenn. – A. O. Smith, the leading
manufacturer of hot water systems for homes and businesses, has launched the
new iCOMM Connectivity Platform, breaking down old barriers surrounding remote
monitoring and placing control firmly in the hands of commercial plumbing
contractors and facility managers.
The new iCOMM Connectivity Platform is available via the A. O. Smith app on
iOS- and Android-ready mobile devices. All Cyclone® MXi models now come
standard with onboard Wi-Fi, which makes remotely connecting and interacting
with Cyclone water heaters easy and free.
Another benefit of the iCOMM Connectivity Platform is flexibility. According to
David Chisolm, vice president of marketing for A. O. Smith, commercial water
heater customers ranging from small businesses to chain operations could
benefit from the system’s real-time data and alerts.
“With complete integration on mobile devices and wireless connectivity, this
latest iCOMM innovation sets a new standard for monitoring and maintaining
commercial hot water systems,” Chisolm said. “This app is designed to empower
commercial contractors who want to provide superior service and facility
managers who value the peace of mind that comes with knowing their business is
running smoothly because it has the hot water it needs.”
Installers will find the latest iCOMM system easy to set up. Connecting and
registering an iCOMM-compatible Cyclone water heater involves updating or
installing the A. O. Smith app, connecting to the building’s Wi-Fi network and
completing the step-by-step app sign-up process. Once connected, users can
interact with one or multiple heaters on the app, adjusting temperature and
differential, viewing status and fault history, and setting custom alerts.
A. O. Smith was the first to market with water heater connectivity in 2009. The
system operated through a desktop application that monitored a water heater
hardwired to the Internet, said Matt Schulz, the product manager leading the
new iCOMM rollout.
“A. O. Smith pioneered water heater connectivity, and this new iCOMM platform
once again pushes connectivity into new territory by facilitating convenient,
mobile two-way communication between our customers and their hot water systems.
These services come all at no cost for hardware, subscriptions or any other
fees,” Schulz said. “For commercial applications, such as institutions,
multi-family housing, restaurants and hospitality, the new iCOMM service provides
remote control, convenience and the peace of mind these businesses need.”
For the most
up-to-date A. O. Smith product news visit www.hotwater.com.